Financial Assistance

Need help paying for your healthcare?

We care about all areas of your well-being, from your physical health to helping you meet the challenges you may have in paying for our services. Our improved financial assistance program is finding new ways to help patients stay current with their medical bills. Our financial counselors can explain your options and what new resources might be available to you. Partner with us to find a solution that best fits your needs.

Financial Assistance Policy (PDF)

Payment Plans

ECU Physicians offers payment plans of up to five years in length based your outstanding balance. The table below shows the maximum amount of time you can take to pay based on your total outstanding balance.

Your Balance with ECU PhysiciansMaximum Term
Up to $1,00012 months
$1,000 to $2,00024 month
$2,000 to $3,00036 months
$3,000 to $4,00048 months
$5,000 or greater60 months

The amount of your monthly payment may be reduced based on your ability to pay and medical expenses that you owe to other healthcare providers. For additional information and questions, please contact one of our financial counselors today!

Community Options

Resource Guide

Contact a Financial Counselor

In person

You may stop by any of our clinical locations and ask to speak to a financial counselor during regular hours of operation.

Call us

Our Financial Counselor call center may be reached Monday-Friday from 8:00 AM to 5:00 PM by phone at (252) 744-1884.